Marketplace vs. Online Store – Which Business Makes the Race?
The marketplace model continues to grow in 2024, once again leading the world in eCommerce. But it is not the ultimate business model everywhere – here you can learn where.
European eCommerce Market
A look at recent sales and market share trends reveals the strengths of these retailers. Not surprisingly, Amazon is once again the leading online retailer, appearing more than once in the top 20.
Cihan Uzunoglu
Junior Data Journalist
October 28, 2024
Market Trends
Europe’s online retail market is dynamic and diverse, featuring major players like IKEA, Shein, and Apple. But which company claims the top spot in eCommerce net sales?
Amazon’s German and UK sites take the top two positions, but strong competition persists among other major eCommerce brands across Europe.
As one of the largest regions in terms of eCommerce net sales, Europe is home to many big names in online shopping.
Among the top online stores in Europe, we see familiar faces:
Amazon's German and UK domains take the top 2 spots with 2023 net revenues of US$17.36 and US$16.61 billion, respectively.
Apple.com and shein.com follow with net revenues of US$9.36 billion and US$9.09 billion, respectively.
Sainsbury.co.uk, tesco.com, amazon.fr, Ikea.com, amazon.it, and asda.com make up the middle tier of the ranking.
With net sales of US$2.7 billion to US$4.6 billion each, amazon.es, otto.de, trendyol.com, hm.com, zara.com, nike.com, bol.com, argos.co.uk, ocado.com and zalando.de round out the list.
Understanding the European online shopping market requires a deep dive into the performance of its main competitors. Here’s a detailed analysis of the top 5 online stores and their individual market shares.
Among the top 20 online stores in Europe, amazon.de comes on top with net sales of US$17.36 billion in 2023. The online store captures a significant 14.3% share in the top 20 online stores in Europe, while holding an impressive 10.1% share in the larger scope of the top 50 online stores.
Close behind is amazon.co.uk, with net sales of US$16.61 billion and a 12.7% share in the top 20, accounting for 9% of the top 50 market in Europe. Along with three other stores (.es, .fr, .it) on the list, Amazon stores in Europe's top 20 online shops account for nearly 40% of net sales.
The third position is occupied by apple.com with US$9.36 billion, representing a 7.1% share in the top 20 and 5.2% share in the top 50.
Apple's recent unveiling of the Vision Pro AR headset has a big potential in changing eCommerce by enhancing immersive shopping experiences through intuitive interaction methods. Additionally, iPhones continue to drive significant online sales, greatly influencing eCommerce trends.
The brand's strong reputation, valued at US$880.5 billion last year, underpins its market success. As Apple integrates advanced technology and maintains high consumer trust, it sets benchmarks in both innovation and brand value, solidifying its position in the global eCommerce scene.
Shein.com ranks fourth with US$9.09 billion in net sales. Forecast to reach US$48 billion worldwide by 2024, Shein has seen explosive growth, jumping from US$2.5 billion in 2019 to US$13.6 billion in 2021.
The company's success stems from its efficient large-scale automated test and re-order model, which rapidly introduces new styles, and a robust influencer marketing strategy. This approach resonates particularly well with Gen Z and Gen Y consumers, making Shein a dominant force in the fast fashion industry.
Sainsburys.co.uk follows with net sales of US$7.46 billion, maintaining a 5% share in the top 20 and 4.1% in the top 50.
As of 2023, the online store is the leading online supermarket worldwide, ahead of tesco.com. Despite a 5.4% decline in 2022, Sainsbury's dominance highlights its strong presence in the competitive UK online grocery market. The store focuses heavily on the grocery category, contributing to 58% of its sales.
Tesco.com follows closely behind Sainsbury's with net sales of US$7.22 billion.
As the second largest eCommerce grocery store worldwide, Tesco.com achieved an impressive 11.6% year-on-year growth in 2023. Tesco is maintaining its strong position as a leader in the UK online grocery market.
Tesco generates most of its net sales from the Grocery category (65%), with Fashion (14%) being its second biggest segment. Additional contributions come from Personal Care (10%), Furniture & Homeware (8%), and Hobby & Leisure (3%). Tesco's dominance in grocery eCommerce is highlighted by its revenue of US$4.2 billion in 2023, surpassing Sainsbury's, which recorded US$3.8 billion in the same category.
When examining the top 20 online stores in Europe, it becomes evident that the market is predominantly influenced by companies hailing from a select number of countries.
American technology giants have a strong foothold, notably with Amazon variants (.de, .uk, .es, .fr, .it) and Apple making the list. They are accompanied by Nike, another U.S. based retail giant.
United Kingdom firms also maintain a strong presence, with supermarkets Sainsbury's, Tesco, and Asda, as well as Argos, Ocado, and ASOS representing the retail diversity of the country.
Sweden contributes with IKEA and H&M, both of which have broad international reach.
In addition, Otto from Germany, Trendyol from Turkey, and Shein from China round out the list, each representing the eCommerce strength of their respective countries.
This mix reflects not only regional powerhouses but also the global scope of online retail in Europe.
In 2024, eCommerce in Europe is set to grow by 8%, reaching €958 billion (roughly US$1.04 billion), according to a report by Ecommerce Europe. This resurgence marks the first year since 2021 that growth has surpassed inflation, signaling a recovery in consumer confidence.
The path to recovery has seen varied growth trends in recent years:
During the pandemic in 2020, Europe’s B2C eCommerce turnover peaked at a 19% growth rate (17% inflation-adjusted), but this momentum slowed significantly in 2022 with just a 2% growth rate and a -6% contraction once adjusted for inflation.
This year’s forecasted 8% growth (5% inflation-adjusted) reflects the strongest real growth since 2021, highlighting a renewed demand for affordability despite ongoing inflation pressures.
Consumers are increasingly returning to online shopping, though many are opting for cheaper products, often from low-cost platforms like Temu. Temu has significantly increased competition in Europe’s online retail space by offering extremely low-priced products. Platforms like Temu have seen strong growth, especially among price-conscious consumers in countries like Germany and Denmark, where Chinese goods have become more popular. Local eCommerce leaders argue that Chinese marketplaces benefit from operating under less stringent regulations, creating challenges for European retailers.
Temu has significantly increased competition in Europe’s online retail space by offering extremely low-priced products. Platforms like Temu have seen strong growth, especially among price-conscious consumers in countries like Germany and Denmark, where Chinese goods have become more popular. Local eCommerce leaders argue that Chinese marketplaces benefit from operating under less stringent regulations, creating challenges for European retailers.
Amazon's dominance in European eCommerce is unmistakable. In 2023, Amazon's GMV in Europe was 60% higher than the combined sales of the top 10 online marketplaces.
Amazon's European markets account for 24% of its global sellers, with the UK and Germany being the largest markets. These two countries contribute 8.4% and 7.7% of Amazon's total GMV, respectively.
In 2022, Amazon commanded 54% of the European digital retail media market, generating US$3.4 billion — almost 6.5 times more than eBay. Additionally, Amazon's lobbying expenses in the EU increased from half a million dollars in 2013 to US$4.5 million in 2023, highlighting its regulatory influence.
Among the top 5 fastest-growing eCommerce stores, we see that many are European domains:
The UK store of the Chinese Furniture & Homeware retailer Songmicshome ranks first, with an annual growth rate of 3,873% in 2023.
Amazon's Belgium store is in second place, with a year-on-year growth rate of 702%. This means that it grew approximately 8 times its 2022 value in one year.
While DKNY.com at #3 (608% growth) is an American online store, sephora.co.uk at #4 originates from the UK (556% growth).
The Italian online pharmacy redcare.it rounds out the list with an annual growth rate of 478%.
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