H&M — Distribution Channels: D2C vs. Wholesale

In 2025, H&M's physical B2C revenue reached US$19,462m, made up of US$18,976m in direct-to-consumer sales and US$487m through wholesale partners. Wholesale leans heavily on offline retail (US$399m offline versus US$88m online), while H&M's direct-to-consumer business is split more evenly between its online (US$5,275m) and offline (US$13,701m) stores.

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H&M Distribution Channels: 2025 Overview

  • H&M's Physical B2C revenue split into US$18,976m D2C and US$487m wholesale in 2025.
  • D2C broke down into US$5,275m online and US$13,701m offline in 2025.
  • Wholesale broke down into US$88m online and US$399m offline in 2025.

Sales Online vs. Offline (In Million US$)

  • Physical B2C: US$19,462m

    Annual net revenue a brand generated through the sales of physical goods to private end customers.

    • D2C: US$18,976m

      Annual net revenue a brand generated both online and offline through the B2C sales of physical goods via direct-to-consumer channels associated with the brand (e.g., Apple selling via apple.com or its offline Apple Stores).

      • D2C Online: US$5,275m

        Annual net revenue a brand generated online through the B2C sales of physical goods via direct-to-consumer channels associated with the brand, i.e. its own online stores operated by the brand itself as well as its stores on marketplaces (e.g., Apple selling via apple.com or Apple selling via the Apple brand storefront on amazon.com).

        • Brand Revenue – D2C Online via Own Store: US$4,906m

          Annual net revenue a brand generated online through the B2C sales of physical goods via its own direct-to-consumer online stores operated by the brand itself (e.g., Apple selling via apple.com).

        • Brand Revenue – D2C Online via Third-Party’s Store: US$369m

          Annual net revenue a brand generated online through the B2C sales of physical goods via its own official brand storefronts hosted on third-party marketplaces, where the brand itself remains the seller (e.g., Samsung selling through its official brand store on amazon.com or tmall.com).

      • D2C Offline: US$13,701m

        Annual net revenue a brand generated offline through the B2C sales of physical goods via direct-to-consumer brick-and-mortar stores associated with the brand (e.g., Apple selling via its offline Apple Stores).

    • Wholesale: US$487m

      Annual net revenue a brand generated by selling its physical goods to retailers which then sell the goods both online and offline to B2C end customers (e.g., the brand Samsung selling products to the retailer Walmart).

      • Wholesale Online: US$88m

        Annual net revenue a brand generated by selling its physical goods to retailers which then sell the goods online to B2C end customers (e.g., the brand Samsung selling products to the retailer Walmart which then sells them via walmart.com).

      • Wholesale Offline: US$399m

        Annual net revenue a brand generated by selling its physical goods to retailers which then sell the goods offline to B2C end customers (e.g., the brand Samsung selling products to the retailer Walmart which then sells them via its brick-and-mortar stores).

H&M Revenue: D2C vs. Wholesale

  • H&M's D2C revenue was US$18,976m in 2025.
  • H&M's wholesale revenue was US$487m in 2025.
  • Together, D2C and wholesale made up US$19,462m in 2025.

Brand Revenue — Physical B2C (In Million US$)

Total D2C + Wholesale Revenue, by Year

2023
2024
19,462
18,976
2025
  • D2C
  • Wholesale

H&M D2C Revenue: Online vs. Offline

  • H&M's D2C online revenue was US$5,275m in 2025.
  • H&M's D2C offline revenue was US$13,701m in 2025.
  • H&M's total D2C revenue was US$18,976m in 2025.

Brand Revenue — D2C (In Million US$)

D2C Revenue Split into Online and Offline, by Year

2023
2024
18,976
13,701
5,275
2025
  • D2C Online
  • D2C Offline

H&M D2C Online: Own Store vs. Third-Party's Store

  • US$4,906m of H&M's D2C online revenue went through its own online store in 2025.
  • US$369m went through third-party online stores in 2025.
  • H&M's D2C online revenue totaled US$5,275m in 2025.

Brand Revenue — D2C Online (In Million US$)

D2C Online Revenue Split by Store Ownership, by Year

2023
2024
5,275
4,906
2025
  • Via Own Store
  • Via Third-Party's Store

H&M Wholesale Revenue: Online vs. Offline

  • H&M's wholesale online revenue was US$88m in 2025.
  • H&M's wholesale offline revenue was US$399m in 2025.
  • H&M's total wholesale revenue was US$487m in 2025.

Brand Revenue — Wholesale (In Million US$)

Wholesale Revenue Split into Online and Offline, by Year

2023
2024
487
399
88
2025
  • Wholesale Online
  • Wholesale Offline

H&M's total brand revenue also includes US$1,024m from B2B & Services, shown separately on the Overview page and not part of the Physical B2C split above.

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