Tmall Conversion Rate & Transaction KPIs

Tmall converts visits at a 2.3% conversion rate in 2025, generating 4,903,425,593 orders from 464,402,481 buyers at a 10.6 purchase frequency.

Conversion Rate

2025
2.3%

Number of Orders

2025
4,903,425,593

Number of Buyers

2025
464,402,481

Purchase Frequency

2025
10.6

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Tmall Average Order Value

  • Tmall's gross average order value (AOV) is US$133.09 in 2025.
  • Discounts of US$20.04 and returns of US$11.69 took Tmall's net AOV to US$101.36 in 2025.
  • After US$12.99 VAT, Tmall's final AOV was US$114.35 in 2025.

Average Order Value Calculation in 2025

US$133.09
US$20.04
US$11.69
US$101.36
US$12.99
US$114.35

Net AOV (before deductions)

Discounts

Returns

Net AOV (after deductions)

VAT

Gross AOV (after deductions)

Tmall Monthly Number of Orders

  • Tmall recorded 339,894,167 orders in 08/26.
  • Across 2025, Tmall recorded 4,903,425,593 orders in total.

Number of Orders

08/26
339,894,167

Monthly Number of Orders (in Thousands)

09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
07/26
339,894
08/26

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Tmall Monthly Number of Buyers

  • Tmall had 115,644,169 buyers in 08/26.
  • Across 2025, 464,402,481 buyers shopped at Tmall.

Number of Buyers

08/26
115,644,169

Monthly Number of Buyers (in Thousands)

09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
07/26
115,644
08/26

Track Monthly Momentum

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Tmall Monthly Purchase Frequency

  • Tmall shoppers ordered about 2.9 times in 08/26.
  • Across 2025, each Tmall buyer placed 10.6 orders in total.

Purchase Frequency

08/26
2.9

Monthly Purchase Frequency

09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
07/26
2.9
08/26

Compare with Other Retailers

Line up Tmall's monthly purchase frequency against its competitors or any retailer of your choice.

Tmall Monthly Gross AOV After Deductions

  • Tmall's monthly gross AOV was US$98.23 in 08/26.
  • For 2025, Tmall's gross AOV before deductions was US$133.09.

Gross AOV

08/26
US$98.23

Monthly Gross AOV After Deductions (in US$)

09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
07/26
US$98.23
08/26

Track Monthly Momentum

Track Tmall's full monthly history to spot momentum and seasonality.

See Every KPI Over Time in Profiles

Full history for conversion, AOV and order economics.

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Conversion Rate & Transaction KPIs of Tmall's Competitors

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