Jo Malone Company & Revenue

Main Category
Main Country Selling to
Biggest Competitor

Revenue (GMV)

US$150m
2025

Global Rank

1,372
2025

Conversion Rate

3.0-3.5%
2025

Average Order Value

2025

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Revenue Development
Country & Category Splits
Company Financials
Transaction KPIs

The values shown here refer to the retailer's largest online store. Aggregated total figures and values for other stores can be found in our tool.

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Jo Malone Revenue & Turnover

Jo Malone Annual Revenue & Growth by Year

Jo Malone's annual sales amounted to US$150m in 2025. This represents a change of 0-5% from the previous year. Jo Malone is expected to see a growth rate of <0% in 2026 compared to 2025, indicating a projected shift in performance.

Annual Revenue (GMV)

US$150m
2025

Annual Growth Forecast

<0%
25/26

E-Commerce Revenue (GMV in Million US$)

2023
2024
150
2025
2026
2027

Note: This chart is based on the GMV of the retailer. Click here to learn more about our methodology and the available drilldown at ECDB.

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Jo Malone Monthly Sales & Revenue Development

Retailers follow monthly revenue patterns, which depend on annual events, consumer habits, and economic conditions. In the case of Jo Malone, revenues in February of 2026 were US$10m. This marks a change in monthly revenues of <0% from January.

Revenue Current Month (GMV)

US$10m
02/26

Growth from Previous Month

<0%
01/26-02/26

Monthly E-Commerce Revenue (GMV in Million US$)

10-2025
11-2025
12-2025
01-2026
US$10m
02-2026

Note: This chart is based on the GMV of the retailer. Click here to learn more about our methodology and the available drilldown at ECDB.

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Jo Malone Sales by Country & Market Shares

Jo Malone's main market is the United States, where the retailer generated 24% of revenues in 2025. Jo Malone engages in markets that support its strategic objectives, whether through domestic focus or cross-border expansion.

Market Shares by Country

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Jo Malone Revenue Split by Product Categories

Jo Malone sales by product category provide a deeper look into its income structure. Jo Malone's most significant category is Care Products, which accounts for 99% of total sales in 2025. The analysis of sales by category provides a clearer picture of how different segments contribute to overall performance.

Revenue Breakdown by Category

2025

Care Products (99%)

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Jo Malone Customer Demographics and Shopper Insights

13% of the customers of jomalone.com, the largest store of Jo Malone, are in the 18–24 years age group, contributing to the retailer’s overall customer demographics. The remaining shoppers are distributed across the other age groups. At the same time, 29% of the customers of jomalone.com are in the low income group, adding further detail to these customer demographics and providing customer insights into different audience segments.

Revenue Breakdown by Customer Age Groups

2025

18-24 (13.0%)

Revenue Breakdown by Customer Income Groups

2025

Low (29.0%)

Jo Malone Marketplace Sales: 1st & 3rd Party GMV

1P vs 3P Revenue/Sales

Jo Malone's marketplace sales are illustrated by its GMV development. A distinction is made between 1P (first-party) and 3P (third-party) sales, where Jo Malone either acts as the seller (1P) or distributes products from other sellers (3P). In 2025, Jo Malone's' 1P sales contributed 100% to total GMV, while the 3P GMV accounted for 0%.

3P Share

0%
2025

3P Share Forecast

2026

1P/3P Revenue/Sales Split

2022
2023
2024
100%0%
2025
2026
1P Activity
3P Activity

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Jo Malone Top Stores

Jo Malone's flagship domain jomalone.com generated revenues of US$36m in 2025. Forecasts expect a revenue change of 0-5% in the coming year.

Top Online Stores by GMV (in Million US$)

# 1
jomalone.com
Jo Malone London, Inc.
2022

2023

2024

2025

2026

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Note: This ranking is based on GMV. Click here to learn more about our methodology and the drilldown available at ECDB.

Jo Malone Competitor Analysis & Similar Stores

ulta.com is the closest competitor to Jo Malone's largest online store jomalone.com, with a similarity score of 100.0% in 2025. lancome-usa.com is another key store with a high similarity score of 100.0%. This competitor analysis provides a concise overview of comparable online stores for market performance benchmarking.

Top Competitors and Similar Stores

jomalone.com
Main
ulta.com
100.0%

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Jo Malone Transaction KPIs: Conversion Rate, Average Order Value

Analyzing transactions on Jo Malone reveals key metrics like conversion rate, average order value, discount rate, and return rate. The store's conversion rate reached 3.0-3.5% in 2025, offering insight into user behavior.

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3.0-3.5%
2025

Average Order Value

2025

Return Rate

2025

Discount Rate

2025

Jo Malone Payment, Shipping and Shop Software Provider Landscape

Payment and shipping options have a major impact on customer satisfaction. In the case of Jo Malone, the payment providers Mastercard (Cards), VISA (Cards) and American Express (Cards) are available. Shipping providers, on the other hand, vary significantly depending on the market. Overall, Jo Malone offers Not communicated and Self-collection / Click & collect.

Payment Provider

Mastercard (Cards)

Shipping Provider

Not communicated

Shop Software

Klarna Logo
American Express Logo
UPS Logo
Shopify Logo

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