Pet Supplies Industry in South Africa

Top Online Store
takealot.comtakealot.com
Top Category
Cat Supplies
Online Share
10-15%

eCommerce Revenue

US$111m
2024

Growth

25-30%
2024

Growth Forecast

20-25%
24/25

Average Order Value

2024

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South African Pet Supplies eCommerce: Market Size & Growth

eCommerce Revenue by Year & Annual Growth Rate

The South African Pet Supplies eCommerce Market generated an eCommerce revenue of US$111m in 2024, reflecting an eCommerce growth rate of 25-30% compared to the previous year. Projections for 2025 see the eCommerce market trending toward a change of 20-25%.

Annual Revenue

US$111m
2024

Annual Growth Forecast

20-25%
24/25

eCommerce Market Size by Annual Revenue (in Million US$)

2022
2023
111
2024
2025
2026

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Monthly eCommerce Revenue & Growth

Online sales are subject to changes throughout a year that are determined by broader consumer habits, cultural preferences, and the general state of the economy. In the South African Pet Supplies eCommerce Market, monthly revenues in May of 2025 were US$11m. This represents a change of 0-5% from the previous month.

Revenue Current Month

US$11m
05/25

Growth from Previous Month

0-5%
04/25-05/25

Monthly Revenue (in Million US$)

01/2025
02/2025
03/2025
04/2025
11
05/2025

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South African Pet Supplies eCommerce: Product Categories

In the South African Pet Supplies eCommerce Market, Cat Supplies is the largest category, contributing 38% to the markets's total revenue. Among all eCommerce product categories, it holds the leading position in terms of revenue share and consumer demand.

Revenue Breakdown by Category

2024

Cat Supplies (38%)

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Biggest Online Retailers in South African Pet Supplies eCommerce

The largest eCommerce retailer in the South African Pet Supplies eCommerce Market is takealot.com, with an online revenue of US$4m in 2024. Its revenue changed by 25-30% in 2024. Following in second place is petheaven.co.za, followed by shein.com in third place.

# 1
takealot.comtakealot.com
Biggest Category

Fashion

Biggest Country

South Africa

Growth 24/25

0-5%

Revenue

US$4m

# 2
petheaven.co.zapetheaven.co.za
Biggest Category

Biggest Country

Growth 24/25

Revenue

# 3
shein.comshein.com
Biggest Category

Biggest Country

Growth 24/25

Revenue

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South African Pet Supplies eCommerce Penetration: Online Market Share

The South African Pet Supplies eCommerce Market reached an online share of 10-15% in 2024. This eCommerce market share measures what percentage of revenues are generated through online channels. The online share is expected to reach 10-15% in 2025.

Online Share

10-15%
2024

Online Share Forecast

10-15%
2025

Online Share/eCommerce Market Share

2022
2023
10-15%
2024
10-15%
2025
2026

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South African Pet Supplies eCommerce: Conversion Funnel KPIs

In 2024, the add-to-cart rate for the South African Pet Supplies eCommerce Market was 9.5-10.0%, while the cart abandonment rate was 77.5-78.0%,. The eCommerce shopping statistics of consumers buying are used to benchmark performance for eCommerce retailers in the market.

9.5-10.0%2024
77.5-78.0%
2024

Conversion Rate

2024

Discount Rate

2024

Return Rate

2024

Averager Order Value

2024

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