Zalando Conversion Rate & Transaction KPIs

Zalando converts visits at a 2.9% conversion rate in 2025, generating 248,816,950 orders from 53,162,309 buyers at a 4.7 purchase frequency.

Conversion Rate

2025
2.9%

Number of Orders

2025
248,816,950

Number of Buyers

2025
53,162,309

Purchase Frequency

2025
4.7

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Zalando Average Order Value

  • Zalando's gross average order value (AOV) is US$75.48 in 2025.
  • Discounts of US$10.6 and returns of US$10.28 took Zalando's net AOV to US$54.6 in 2025.
  • After US$10.7 VAT, Zalando's final AOV was US$65.31 in 2025.

Average Order Value Calculation in 2025

US$75.48
US$10.6
US$10.28
US$54.6
US$10.7
US$65.31

Net AOV (before deductions)

Discounts

Returns

Net AOV (after deductions)

VAT

Gross AOV (after deductions)

Zalando Monthly Number of Orders

  • Zalando recorded 22,595,434 orders in 07/26.
  • Across 2025, Zalando recorded 248,816,950 orders in total.

Number of Orders

07/26
22,595,434

Monthly Number of Orders (in Thousands)

08/25
09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
22,595
07/26

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Zalando Monthly Number of Buyers

  • Zalando had 11,375,915 buyers in 07/26.
  • Across 2025, 53,162,309 buyers shopped at Zalando.

Number of Buyers

07/26
11,375,915

Monthly Number of Buyers (in Thousands)

08/25
09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
11,376
07/26

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Zalando Monthly Purchase Frequency

  • Zalando shoppers ordered about 2 times in 07/26.
  • Across 2025, each Zalando buyer placed 4.7 orders in total.

Purchase Frequency

07/26
2

Monthly Purchase Frequency

08/25
09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
2
07/26

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Zalando Monthly Gross AOV After Deductions

  • Zalando's monthly gross AOV was US$61.65 in 07/26.
  • For 2025, Zalando's gross AOV before deductions was US$75.48.

Gross AOV

07/26
US$61.65

Monthly Gross AOV After Deductions (in US$)

08/25
09/25
10/25
11/25
12/25
01/26
02/26
03/26
04/26
05/26
06/26
US$61.65
07/26

Track Monthly Momentum

Track Zalando's full monthly history to spot momentum and seasonality.

See Every KPI Over Time in Profiles

Full history for conversion, AOV and order economics.

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