Health and Beauty Industry in Austria

Top Online Store
shop-apotheke.atshop-apotheke.at
Top Category
Country
Online Share
25-30%

E-Commerce Revenue

US$1,009m
2024

Growth

5-10%
2024

Growth Forecast

10-15%
24/25

Average Order Value

2024

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Austrian Care Products E-Commerce: Market Size & Growth

E-Commerce Revenue by Year & Annual Growth Rate

The Austrian Care Products E-Commerce Market generated an e-commerce revenue of US$1,009m in 2024, reflecting an e-commerce growth rate of 5-10% compared to the previous year. Projections for 2025 see the e-commerce market trending toward a change of 10-15%.

Annual Revenue

US$1,009m
2024

Annual Growth Forecast

10-15%
24/25

E-Commerce Market Size by Annual Revenue (in Million US$)

2022
2023
1,009
2024
2025
2026

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Monthly E-Commerce Revenue & Growth

Online sales are subject to changes throughout a year that are determined by broader consumer habits, cultural preferences, and the general state of the economy. In the Austrian Care Products E-Commerce Market, monthly revenues in November of 2025 were US$109m. This represents a change of <0% from the previous month.

Revenue Current Month

US$109m
11/25

Growth from Previous Month

<0%
10/25-11/25

Monthly Revenue (in Million US$)

07/2025
08/2025
09/2025
10/2025
109
11/2025

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Austrian Care Products E-Commerce: Product Categories

In the Austrian Care Products E-Commerce Market, Personal Care is the largest category, contributing 56% to the markets's total revenue. Among all e-commerce product categories, it holds the leading position in terms of revenue share and consumer demand.

Revenue Breakdown by Category

2024

Personal Care (56%)

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Biggest Online Retailers in Austrian Care Products E-Commerce

The largest e-commerce retailer in the Austrian Care Products E-Commerce Market is shop-apotheke.at, with an online revenue of US$297m in 2024. Its revenue changed by 5-10% in 2024. Following in second place is amazon.de, followed by zalando.at in third place.

# 1
shop-apotheke.atshop-apotheke.at
Biggest Category

Biggest Country

Growth 24/25

Revenue (GMV)

US$297m

# 2
amazon.deamazon.de
Biggest Category

Biggest Country

Growth 24/25

Revenue (GMV)

# 3
zalando.atzalando.at
Biggest Category

Biggest Country

Growth 24/25

Revenue (GMV)

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Austrian Care Products E-Commerce Penetration: Online Market Share

The Austrian Care Products E-Commerce Market reached an online share of 25-30% in 2024. This e-commerce market share measures what percentage of revenues are generated through online channels. The online share is expected to reach 30-35% in 2025.

Online Share

25-30%
2024

Online Share Forecast

30-35%
2025

Online Share/E-Commerce Market Share

2022
2023
25-30%
2024
30-35%
2025
2026

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Top Shipping, Payment and Software Providers in Austrian Care Products E-Commerce

One of the key characteristics of any e-commerce market is its top service providers. This refers to the most prevalent carriers online retailers use for their shipments, the type of payment methods they offer, or the shop software they use to manage their store site. In the Austrian Care Products E-Commerce Market, Österreichische Post is the shipping provider offered by most e-commerce retailers, VISA (Cards) is the number one payment provider, and Shopware the leading provider of shop software.

Top Shipping Provider

Österreichische Post
Share

2024

Top Payment Provider

VISA (Cards)
Share

2024

Top Shop Software Provider

Shopware
Share

2024

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Austrian Care Products E-Commerce: Conversion Funnel KPIs

In 2024, the add-to-cart rate for the Austrian Care Products E-Commerce Market was 12.5-13.0%, while the cart abandonment rate was 70.5-71.0%,. The e-commerce shopping statistics of consumers buying are used to benchmark performance for e-commerce retailers in the market.

12.5-13.0%2024
70.5-71.0%
2024

Conversion Rate

2024

Discount Rate

2024

Return Rate

2024

Averager Order Value

2024

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