eCommerce Industry in Serbia

Top Online Store
maxi.rsmaxi.rs
Top Category
Online Share
0-5%

eCommerce Revenue

US$852m
2024

Growth

<0%
2024

Growth Forecast

5-10%
24/25

Average Order Value

2024

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Serbian eCommerce: Market Size & Growth

eCommerce Revenue by Year & Annual Growth Rate

The Serbian eCommerce Market generated an eCommerce revenue of US$852m in 2024, reflecting an eCommerce growth rate of <0% compared to the previous year. Projections for 2025 see the eCommerce market trending toward a change of 5-10%.

Annual Revenue

US$852m
2024

Annual Growth Forecast

5-10%
24/25

eCommerce Market Size by Annual Revenue (in Million US$)

2022
2023
852
2024
2025
2026

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Monthly eCommerce Revenue & Growth

Online sales are subject to changes throughout a year that are determined by broader consumer habits, cultural preferences, and the general state of the economy. In the Serbian eCommerce Market, monthly revenues in April of 2025 were US$75m. This represents a change of 0-5% from the previous month.

Revenue Current Month

US$75m
04/25

Growth from Previous Month

0-5%
03/25-04/25

Monthly Revenue (in Million US$)

12/2024
01/2025
02/2025
03/2025
75
04/2025

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Serbian eCommerce: Product Categories

In the Serbian eCommerce Market, Hobby & Leisure is the largest category, contributing 27% to the markets's total revenue. Among all eCommerce product categories, it holds the leading position in terms of revenue share and consumer demand.

Revenue Breakdown by Category

2024

Hobby & Leisure (27%)

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Biggest Online Retailers in Serbian eCommerce

The largest eCommerce retailer in the Serbian eCommerce Market is maxi.rs, with an online revenue of US$63m in 2024. Its revenue changed by <0% in 2024. Following in second place is gigatron.rs, followed by zara.com in third place.

# 1
maxi.rsmaxi.rs
Biggest Category

Biggest Country

Growth 24/25

Revenue

US$63m

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Serbian eCommerce Penetration: Online Market Share

The Serbian eCommerce Market reached an online share of 0-5% in 2024. This eCommerce market share measures what percentage of revenues are generated through online channels. The online share is expected to reach 5-10% in 2025.

Online Share

0-5%
2024

Online Share Forecast

5-10%
2025

Online Share/eCommerce Market Share

2022
2023
0-5%
2024
5-10%
2025
2026

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Serbian eCommerce: Conversion Funnel KPIs

In 2024, the add-to-cart rate for the Serbian eCommerce Market was 10.5-11.0%, while the cart abandonment rate was 76.0-76.5%,. The eCommerce shopping statistics of consumers buying are used to benchmark performance for eCommerce retailers in the market.

10.5-11.0%2024
76.0-76.5%
2024

Conversion Rate

2024

Discount Rate

2024

Return Rate

2024

Averager Order Value

2024

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