E-Commerce in Indonesia

Top Retailer
Top Category
Online Share
10-15%

E-Commerce Revenue

US$68,236m
2025

Growth

5-10%
2025

Growth Forecast

10-15%
25/26

Average Order Value

2025

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Indonesia E-Commerce Market Size & Growth

E-Commerce Revenue by Year & Annual Growth Rate

The Indonesian E-Commerce Market generated an e-commerce revenue of US$68,236m in 2025, reflecting an e-commerce growth rate of 5-10% compared to the previous year. Projections for 2026 see the e-commerce market trending toward a change of 10-15%.

Annual Revenue

US$68,236m
2025

Annual Growth Forecast

10-15%
25/26

E-Commerce Market Size by Annual Revenue (in Million US$)

2023
2024
68,236
2025
2026
2027

Monthly E-Commerce Revenue & Growth

Online sales are subject to changes throughout a year that are determined by broader consumer habits, cultural preferences, and the general state of the economy. In the Indonesian E-Commerce Market, monthly revenues in October of 2026 were US$7,036m. This represents a change of 10-15% from the previous month.

Revenue Current Month

US$7,036m
10/26

Growth from Previous Month

10-15%
09/26-10/26

Monthly Revenue (in Million US$)

06/2026
07/2026
08/2026
09/2026
7,036
10/2026

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Top E-Commerce Categories in Indonesia

Electronics is the largest e-commerce category in Indonesia, with 29% of online revenue in 2025. The category spans consumer electronics like smartphones and laptops, as well as home appliances. Fashion and skincare show how Indonesian shoppers buy online. E-commerce fashion in Indonesia moves through marketplaces and social commerce, where sellers present new pieces in live streams. Skincare follows a similar path. Local brands like Wardah and Somethinc compete with international names for the same shoppers, often in the same video feed.

Revenue Breakdown by Category

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Top E-Commerce Websites in Indonesia

The biggest e-commerce website in Indonesia is Shopee, generating US$127,400m in 2025. It grew by 25-30% in 2025. Tokopedia follows in second place and Tiktok Shop in third. All three are online marketplaces that are mostly used through their apps. Shopee belongs to Singapore-based Sea Group. Tokopedia started in Jakarta. Lazada, part of Alibaba Group, and Blibli also compete for Indonesian online shoppers.
# 1
Biggest Category

Electronics

Biggest Country

Indonesia

Growth 24/25

25-30%

Revenue 2025 (GMV)

US$127,400m

# 2
Biggest Category

Biggest Country

Growth 24/25

Revenue (GMV)

# 3
Biggest Category

Biggest Country

Growth 24/25

Revenue (GMV)

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Note: This ranking is based on GMV. Click here to learn more about our methodology and the drilldown available at ECDB.

Indonesia E-Commerce Market Share of Total Retail

E-commerce in Indonesia reached a 10-15% share of total retail revenue in 2025. This share is expected to grow by 10-15% through 2026. This e-commerce market share depicts how much of Indonesia's retail spending runs through online channels. It covers B2C sales across marketplaces, social commerce and brands' own online stores. The rest still happens offline, but part of it is expected to move online in the near future.

Online Share

10-15%
2025

Online Share Forecast

10-15%
2026

Online Share/E-Commerce Market Share

2023
2024
10-15%
2025
10-15%
2026
2027

Top Shipping, Payment and Software Providers in Indonesian E-Commerce

One of the key characteristics of any e-commerce market is its top service providers. This refers to the most prevalent carriers online retailers use for their shipments, the type of payment methods they offer, or the shop software they use to manage their store site. In the Indonesian E-Commerce Market, JNE Express is the shipping provider offered by most e-commerce retailers, Bank Central Asia (BCA) (Bank transfer) is the number one payment provider, and WooCommerce the leading provider of shop software.

Top Shipping Provider

JNE Express
Share

2025

Top Payment Provider

Bank Central Asia (BCA) (Bank transfer)
Share

2025

Top Shop Software Provider

WooCommerce
Share

2025

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Indonesian E-Commerce: Conversion Funnel KPIs

In 2025, the add-to-cart rate for the Indonesian E-Commerce Market was 9.0-9.5%, while the cart abandonment rate was 82.5-83.0%. The e-commerce shopping statistics of consumers buying are used to benchmark performance for e-commerce retailers in the market.
9.0-9.5% 2025
82.5-83.0%
2025

Conversion Rate

2025

Discount Rate

2025

Return Rate

2025

Average Order Value

2025

Social Commerce in Indonesia

Indonesian online shopping moves fast, and much of it starts on social media. Shoppers discover products in short videos, ask sellers questions in chat and check out without leaving the app. Live shopping streams are a key channel for many sellers, with Electronics the biggest product category, but Fashion also big in Indonesian e-commerce. Regulation shaped the model. In 2023, Indonesia banned direct sales on social media platforms. TikTok responded by taking a majority stake in Tokopedia and merging its Indonesian shop into it. Today TikTok Shop ranks among the top three e-commerce platforms in the country. Many brands pair online marketplaces and social channels with a store of their own. WooCommerce is the most common shop software among Indonesian online stores, with Shopify among the hosted alternatives.

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