eCommerce Industry in Croatia

Top Online Store
ekupi.hrekupi.hr
Top Category
Country
Online Share
5-10%

eCommerce Revenue

US$887m
2024

Growth

5-10%
2024

Growth Forecast

5-10%
24/25

Average Order Value

2024

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Croatian eCommerce: Market Size & Growth

eCommerce Revenue by Year & Annual Growth Rate

The Croatian eCommerce Market generated an eCommerce revenue of US$887m in 2024, reflecting an eCommerce growth rate of 5-10% compared to the previous year. Projections for 2025 see the eCommerce market trending toward a change of 5-10%.

Annual Revenue

US$887m
2024

Annual Growth Forecast

5-10%
24/25

eCommerce Market Size by Annual Revenue (in Million US$)

2022
2023
887
2024
2025
2026

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Monthly eCommerce Revenue & Growth

Online sales are subject to changes throughout a year that are determined by broader consumer habits, cultural preferences, and the general state of the economy. In the Croatian eCommerce Market, monthly revenues in May of 2025 were US$84m. This represents a change of 0-5% from the previous month.

Revenue Current Month

US$84m
05/25

Growth from Previous Month

0-5%
04/25-05/25

Monthly Revenue (in Million US$)

01/2025
02/2025
03/2025
04/2025
84
05/2025

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Croatian eCommerce: Product Categories

In the Croatian eCommerce Market, Hobby & Leisure is the largest category, contributing 26% to the markets's total revenue. Among all eCommerce product categories, it holds the leading position in terms of revenue share and consumer demand.

Revenue Breakdown by Category

2024

Hobby & Leisure (26%)

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Biggest Online Retailers in Croatian eCommerce

The largest eCommerce retailer in the Croatian eCommerce Market is ekupi.hr, with an online revenue of US$65m in 2024. Its revenue changed by 5-10% in 2024. Following in second place is pevex.hr, followed by bauhaus.hr in third place.

# 1
ekupi.hrekupi.hr
Biggest Category

Biggest Country

Growth 24/25

Revenue

US$65m

# 2
Biggest Category

Biggest Country

Growth 24/25

Revenue

# 3
bauhaus.hrbauhaus.hr
Biggest Category

Biggest Country

Growth 24/25

Revenue

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Croatian eCommerce Penetration: Online Market Share

The Croatian eCommerce Market reached an online share of 5-10% in 2024. This eCommerce market share measures what percentage of revenues are generated through online channels. The online share is expected to reach 5-10% in 2025.

Online Share

5-10%
2024

Online Share Forecast

5-10%
2025

Online Share/eCommerce Market Share

2022
2023
5-10%
2024
5-10%
2025
2026

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Top Shipping, Payment and Software Providers in Croatian eCommerce

One of the key characteristics of any eCommerce market is its top service providers. This refers to the most prevalent carriers online retailers use for their shipments, the type of payment methods they offer, or the shop software they use to manage their store site. In the Croatian eCommerce Market, GLS is the shipping provider offered by most eCommerce retailers, Mastercard (Cards) is the number one payment provider, and WooCommerce the leading provider of shop software.

Top Shipping Provider

GLS
Share

2024

Top Payment Provider

Mastercard (Cards)
Share

2024

Top Shop Software Provider

WooCommerce
Share

2024

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Croatian eCommerce: Conversion Funnel KPIs

In 2024, the add-to-cart rate for the Croatian eCommerce Market was 10.5-11.0%, while the cart abandonment rate was 76.0-76.5%,. The eCommerce shopping statistics of consumers buying are used to benchmark performance for eCommerce retailers in the market.

10.5-11.0%2024
76.0-76.5%
2024

Conversion Rate

2024

Discount Rate

2024

Return Rate

2024

Averager Order Value

2024

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